Legal

Keriya Terms and Conditions

These terms govern your use of the Keriya platform. Please read them carefully before creating an account or placing any bets. By registering on Keriya, you confirm that you have read, understood and agreed to everything on this page.

Last updated: January 2025

What You Need to Know at a Glance

These six points summarise the most important parts of Keriya's terms. The full details are in the sections below.

You Must Be 18 or Older

Keriya is strictly for adults. You must be at least 18 years old to register and play. We verify age during the account process and any account found to belong to a minor is closed immediately with all funds returned to the payment source.

One Account Per Person

Each player is allowed one Keriya account. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a breach of these terms and will result in all accounts being suspended and balances forfeited.

Deposits and Withdrawals

Keriya supports bKash, Nagad, Rocket and bank transfer. Withdrawals are processed to the same payment method used for the deposit. Identity verification is required before your first withdrawal. Processing times and minimum amounts are detailed in the payments section below.

All Bets Are Final

Once a bet is confirmed and a round begins, it cannot be cancelled or reversed. Game results are determined by a certified RNG and are final. If a technical fault interrupts a round, Keriya's dispute resolution process applies — details are in the games section.

Bonus Terms Apply

All bonuses and promotions on Keriya come with wagering requirements and eligibility conditions. Attempting to abuse bonus offers — including creating multiple accounts or using strategies designed to exploit bonus mechanics — will result in bonus cancellation and possible account suspension.

Responsible Gaming Rules

Keriya provides deposit limits, session reminders and self-exclusion tools. Players who self-exclude may not attempt to re-register during the exclusion period. Keriya reserves the right to enforce responsible gaming measures on any account showing signs of problem gambling behaviour.


1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and Keriya ("Keriya", "we", "us", "our") governing your access to and use of the Keriya online gaming platform available at keriya.app and through the Keriya mobile application.

By creating a Keriya account, making a deposit, placing a bet or using any feature of the Keriya platform, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the Keriya platform.

These Terms apply alongside Keriya's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. Where there is a conflict between these Terms and any other document, these Terms take precedence unless explicitly stated otherwise.

Important: These Terms are written in plain English to make them as clear as possible for Keriya players in Bangladesh. If anything is unclear, contact our support team at [email protected] before you start playing.

2 Eligibility

To register and use the Keriya platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate accounts are not permitted.
  • You must not be a resident of any jurisdiction where online gaming is prohibited by law.
  • You must not be a current employee, contractor or immediate family member of a Keriya employee.
  • You must not have been previously excluded or banned from the Keriya platform.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Keriya reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification documents, your account may be suspended and withdrawals withheld until verification is complete. We take age verification seriously — it protects younger people and keeps the platform fair for everyone.

Age Verification: Keriya may ask for a copy of your national ID card, passport or other government-issued document to confirm your age and identity. This is standard practice on all legitimate gaming platforms.

3 Account Registration

Each player is permitted to hold exactly one Keriya account. Registering multiple accounts — regardless of the reason — is strictly prohibited. If Keriya detects duplicate accounts linked to the same person, device, IP address or payment method, all associated accounts may be suspended and any balances forfeited.

When registering, you must provide accurate, complete and up-to-date information. You are responsible for keeping your account details current. Providing false information during registration is a breach of these Terms and may result in immediate account closure.

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Keriya will never ask for your password via email, chat or phone. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, contact Keriya support immediately.

  • Use a strong, unique password for your Keriya account.
  • Do not log in from shared or public devices without logging out afterwards.
  • Enable any additional security features offered by the platform.
  • Report suspicious account activity to [email protected] without delay.

4 Deposits and Payments

Keriya accepts deposits via bKash, Nagad, Rocket and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your Keriya account balance as soon as the transaction is confirmed by the payment provider — in most cases this is instant.

Minimum and maximum deposit amounts are displayed on the deposit page within your account. These limits may vary by payment method and may be updated from time to time. Keriya does not charge fees on deposits, but your payment provider may apply their own transaction charges.

  • Only deposit funds that belong to you. Using payment methods that belong to another person is not permitted.
  • Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.
  • Keriya reserves the right to refuse or reverse a deposit if it is associated with fraudulent activity.
  • Deposited funds may only be used for gaming on the Keriya platform.

Payment Security: All payment transactions on Keriya are processed through encrypted connections. Keriya does not store your full bKash or bank account details on its servers.

5 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions below. Withdrawals are processed to the same payment method used for your most recent deposit. Keriya does not send withdrawals to third-party accounts or payment methods not previously used for a deposit.

Before your first withdrawal is processed, Keriya requires identity verification. You will be asked to submit a copy of a valid government-issued ID and, in some cases, proof of your payment method. This is a one-time process. Once your account is verified, future withdrawals are processed without additional documentation unless circumstances change.

  • Minimum withdrawal amount: displayed on the withdrawal page within your account.
  • Standard processing time: within 2 hours for verified accounts during normal operating hours.
  • Withdrawals requested outside business hours may take slightly longer to process.
  • Keriya reserves the right to carry out additional verification checks before processing large withdrawals.
  • Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6.

Withdrawal Tip: Complete your identity verification as soon as you register — don't wait until your first withdrawal request. Verified accounts get faster cashouts every time.

6 Bonuses and Promotions

Keriya offers bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms that are communicated at the time the bonus is offered. By accepting a bonus, you agree to the wagering requirements and conditions attached to it.

General bonus rules that apply across all Keriya promotions unless stated otherwise:

  • Bonuses are available to one account per person, household, device and IP address.
  • Wagering requirements must be met before bonus-derived winnings can be withdrawn.
  • Keriya reserves the right to withdraw a bonus offer at any time before it is claimed.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • Any attempt to exploit bonus mechanics — including but not limited to low-risk hedging strategies — will result in bonus cancellation and may result in account suspension.
  • Keriya's decision on bonus eligibility and disputes is final.

Bonus Abuse: Creating multiple accounts to claim the same bonus more than once is considered fraud. All accounts involved will be permanently closed and balances forfeited without appeal.

7 Game Rules and Bets

All games available on the Keriya platform — including Color Game, Dragon and Tiger, Roulette, Dinosaur Tycoon, Diving and all other titles — operate under individual game rules that are accessible within each game interface. By placing a bet, you confirm that you have read and understood the rules for that game.

All game outcomes on Keriya are determined by a certified Random Number Generator (RNG). The RNG is independently audited to ensure that results are genuinely random and that the published Return to Player (RTP) percentages are accurate. RTPs are displayed within each game.

  • All bets are final once a round has started. Bets cannot be cancelled, modified or reversed after confirmation.
  • Minimum and maximum bet amounts are displayed within each game before you place a bet.
  • If a technical fault interrupts a round before a result is determined, the bet will be voided and the stake returned to your balance.
  • If a game result is determined before a technical fault occurs, the result stands.
  • Keriya is not responsible for losses resulting from a player's misunderstanding of game rules.
  • Any attempt to manipulate game outcomes through software, exploits or other means will result in immediate account closure and forfeiture of all balances.

8 Responsible Gaming

Keriya is committed to providing a safe and responsible gaming environment. Gaming on Keriya is intended to be entertainment. If it stops being enjoyable or starts affecting your finances, relationships or daily life, it is time to use the tools available to you.

Keriya provides the following responsible gaming tools, accessible from your account settings:

  • Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit.
  • Session Reminders: Receive notifications after a set period of continuous play.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

Players who have self-excluded must not attempt to re-register or access the platform during the exclusion period. Any account opened in violation of a self-exclusion will be closed immediately and any winnings forfeited.

Keriya reserves the right to impose responsible gaming measures on any account — including deposit limits or temporary suspension — if we have reason to believe a player may be experiencing gambling-related harm. For more information, visit our Responsible Gaming page.

9 Account Suspension and Closure

Keriya reserves the right to suspend, restrict or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:

  • The account holder has breached any part of these Terms.
  • The account is being used for fraudulent, illegal or money laundering activity.
  • The account holder has provided false information during registration or verification.
  • Multiple accounts have been created by the same person.
  • The account holder is under 18 years of age.
  • The account is being used in a way that poses a risk to the integrity of the platform or other players.

If your account is suspended pending investigation, you will be notified by email. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds released. If a breach is confirmed, Keriya may forfeit some or all of the account balance depending on the nature of the breach.

You may close your Keriya account at any time by contacting [email protected]. Any remaining balance will be returned to your verified payment method after standard verification checks are completed.

10 Privacy and Data

Keriya collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By using the Keriya platform, you consent to the collection and use of your data as described in that policy.

Keriya uses your data to operate your account, process payments, verify your identity, provide customer support and comply with legal obligations. We do not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers and regulatory bodies where required by law.

  • You have the right to request a copy of the data Keriya holds about you.
  • You may request correction of inaccurate data at any time.
  • Data deletion requests are handled in accordance with applicable law — some data must be retained for legal and regulatory reasons.

11 Limitation of Liability

Keriya provides the platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical faults or circumstances outside our control may occasionally affect availability.

To the maximum extent permitted by applicable law, Keriya's liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the claim arises. Keriya is not liable for:

  • Loss of profits, revenue or anticipated savings.
  • Indirect, consequential or incidental losses of any kind.
  • Losses arising from your failure to comply with these Terms.
  • Losses caused by third-party payment providers, internet service providers or device failures.
  • Losses resulting from unauthorised access to your account where you failed to keep your credentials secure.

Nothing in these Terms limits Keriya's liability for fraud, gross negligence or any other liability that cannot be excluded by law.

12 Changes to These Terms

Keriya may update these Terms from time to time to reflect changes in the platform, applicable law or our operating practices. When we make material changes, we will notify registered players by email and display a notice on the platform at least 7 days before the changes take effect.

Your continued use of the Keriya platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may close your account by contacting support.

Stay Informed: We recommend checking this page periodically. The "Last updated" date at the top of the page will always reflect when the Terms were most recently revised.

13 Contact Us

If you have any questions about these Terms, need clarification on any section, or want to raise a dispute, please contact the Keriya support team. We aim to respond to all enquiries within 24 hours.

For responsible gaming support, visit our dedicated Responsible Gaming page where you can find tools and resources to help you stay in control of your gaming.


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